The Impact Quality of Work Life on Organizational Loyalty: A case study of Employees at Al al-Bayt University in Jordan
DOI:
https://doi.org/10.59759/business.v4i2.1011Keywords:
Work Life Quality, Organizational Loyalty, Employees at Al al-Bayt University, Jordan. , Work Life Quality, Organizational Loyalty, Employees at Al al-Bayt University, Jordan.Abstract
This Study Aimed to identify the Impact of Quality of Work Life and its dimensions (salaries and rewards, leadership style, organizational culture, participation in decision-making, and working conditions) on Organizational Loyalty and its dimensions (normative loyalty, emotional loyalty, and continuous loyalty) among employees at Al al-Bayt University. To achieve the objectives of the study, the researcher prepared a questionnaire that was distributed to the study sample, which included the employees at Al al-Bayt University (both academic and administrative staff), totaling )400(employees. The study followed a descriptive-analytical approach and employed statistical methods such as (percentages, frequencies, arithmetic means, standard deviations, loading coefficients, and effects). The data was analyzed using the (SmartPLS 4) software.
The results of the study revealed that the overall performance indicator of work life quality and organizational loyalty was high. The study also showed that there is an impact of work life quality and its dimensions on organizational loyalty at Al al-Bayt University in Jordan.
The study recommended that Employees be motivated through a reward system based on performance metrics, which aims to improve organizational loyalty at the university.
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