The Impact of Practicing Social Intelligence in Enhancing Organizational Excellence: A Case Study in the Jordanian Civil Status and Passports Department

Abstract

The study aimed to reveal the impact of the practice of social intelligence on organizational excellence in the Jordanian Department of Status and Passports. The study population consisted of all senior and middle leaderships,  and the study relied on a comprehensive survey of (350)  respondents to collect data. After conducting the analysis of the study data and its hypotheses، the study concluded that there is a statistically significant effect of social intelligence in its dimensions on organizational excellence. The study recommended promoting organizational excellence and linking it with excellence, goals and performance  results on the short and long terms, as well as expanding the use of information technology and electronic transformation  to maintain its ability to reinforce organizational excellence.